Shipping and Delivery

• Orders are processed and shipped within 0-7 business days from the date of purchase, depending on product availability and order volume.
• Delivery times may vary based on your location, shipping method, and external factors (e.g., customs, holidays, or carrier delays).

• We offer various shipping options, which will be displayed at checkout. Costs are calculated based on weight, destination, and selected method.
• Free shipping may be available for certain orders, as indicated on the Site.

• Domestic Delivery: For orders within India, delivery typically occurs within 3-7 business days after shipment.
• International Delivery: For international orders, delivery times vary by destination and customs processing. You are responsible for any customs duties or taxes.
• Tracking: Where available, we provide tracking information via email once your order ships.

• Lost or Delayed Shipments: If your order is lost or significantly delayed, contact us at support@sorra.in within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
• Damaged/Incorrect Items: Report damaged or incorrect items within 2 days of receipt for a replacement or refund (see Cancellation and Refund Policy).